Project Manager, Client Services

Overview

Project Managers assist with the management of eDiscovery cases by coordinating work across operational departments to fulfill litigation project requests. This role includes creating work orders for tasks related to data intake, culling, processing, hosting, and production, along with performing quality checks to ensure accuracy and completeness before work product is released to clients.

Responsibilities

• Maintain a strong understanding of eDiscovery concepts, market competitors, and the tools used in the industry
• Develop a thorough understanding of internal workflows, critical paths required to move work through the system, and the tools used to manage workflows
• Communicate scope and deadline expectations accurately to internal and external stakeholders
• Manage the pod’s work request queue
• Participate in process improvement initiatives as identified by pod leaders
• Perform other related duties as assigned

Requirements

• Bachelor’s degree (Master’s or JD a plus)
• 4+ years of work experience, with at least two years of eDiscovery experience
• Relativity experience required
• Strong analytical and logical skills
• Strong project management skills, including the ability to interpret instructions provided in written or oral form
• Flexibility and adaptability to handle a changing and growing workload

Preferred Qualifications

• PMP certification

Location

• Duties are performed in a typical office environment while working at a desk or computer table.
• Duties require the ability to use a computer, communicate over the telephone, and read printed material in a quiet, professional setting.
• Periodic on-call coverage may be required, including work outside normal working hours (evenings and weekends).

Compensation & Benefits

• This role will be eligible to participate in an annual bonus or incentive program.
• Benefits include a quality comprehensive package covering medical, dental, and vision, plus a 401k with company match.
• Company-paid benefits include Life & AD&D, short- and long-term disability, telemedicine, and other wellness plans.
• Generous Flexible PTO program and paid volunteer days.
• Voluntary insurance plans may be available, including accident, hospitalization, and critical illness plans, as well as pet insurance.

Equal Opportunity

The employer is an Equal Opportunity Employer and hires, trains, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.

Pay Transparency

As required by applicable pay transparency laws, the employer complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. The salary range for this position may be tailored to different talent markets.