Project Manager, Client Services (Fri-Mon ET or CT 10 hour days)

Overview

This role supports the management of eDiscovery cases by coordinating work through operational departments to meet litigation project requests. Responsibilities include driving tasks across the eDiscovery lifecycle—data intake, culling, processing, hosting, and production—while ensuring quality checks are completed before work product is released to clients.

Responsibilities

• Maintain a strong understanding of eDiscovery, market competitors, and the tools used in the industry.
• Develop a thorough understanding of internal workflows, including critical paths needed to progress work through the system.
• Communicate scope and deadline expectations to internal and external stakeholders.
• Manage the pod’s work request queue.
• Create work orders for tasks associated with data intake, culling, processing, hosting, and production.
• Complete quality checks to ensure accuracy and completeness of work product before release.
• Participate in process improvement initiatives as identified by pod leaders.
• Perform other related duties as assigned.

Requirements

• Bachelor’s degree (Master’s or JD a plus).
• 4+ years of work experience, including at least two years of eDiscovery experience.
• Relativity experience required.
• Strong analytical and logical skills.
• Strong project management skills, including the ability to interpret instructions provided in written or oral form.
• Flexibility and adaptability to handle changing and growing workload.

Preferred Qualifications

• PMP certification.

Work Environment and Physical Demands

• Duties are performed in a typical office environment while at a desk or computer table.
• Ability to use a computer, communicate over the telephone, and read printed material in a quiet and professional setting.
• Periodic on-call coverage and occasional work outside normal working hours (evenings and weekends).

Compensation & Benefits

• Eligible to participate in an annual bonus or incentive program.
• Comprehensive benefits package including:
  • Medical, dental, and vision
  • 401k with company match
  • Company-paid Life & AD&D, short- and long-term disability, telemedicine, and other wellness plans
  • Generous Flexible PTO program and paid volunteer days
  • Voluntary insurance plans including accident, hospitalization, and critical illness, as well as pet insurance

Equal Opportunity

The employer is an Equal Opportunity Employer and hires, trains, and promotes without regard to race, religion, color, national origin, sex, disability, age, veteran status, or other protected status as required by applicable law.

Pay Transparency

As required by applicable pay transparency laws, the role complies with compensation disclosure requirements. Factors that may be used to determine actual salary include skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets.