RFP & Contract Support Specialist

Overview

This role supports the proposal and contracting workflow for K-12 district partnerships, with a focus on RFP development and contract processing. The position provides proposal-development support to the RFP Manager, contract-processing support to Sales and Operations teams, and additional quote/proposal assistance as needed.

Responsibilities

RFP and Proposal Support

• Support the RFP Manager throughout the proposal-development process, from initial kickoff through final submission.
• Gather required information and coordinate with internal subject-matter experts to support complete and accurate responses.
• Draft and update standard proposal sections using approved organizational language and resources.
• Assist with proposal formatting, data gathering, document assembly, proofreading, and final quality review.
• Maintain the RFP tracking log and proactively flag upcoming deadlines, missing materials, and potential submission risks.
• Contribute approved content and completed responses to an internal RFP response database for use in future submissions.
• Ensure proposals are polished, accurate, responsive to district requirements, and submitted on time.

Contract Support

• Review and quality-check AI-generated contracts for accuracy and completeness before routing them for approval.
• Manage contract intake, internal approval routing, and handoff to signature.
• Confirm pricing, service details, terms, and other key information are accurately reflected in contract documents.
• Flag pricing exceptions, unusual terms, or other potential issues to the Revenue Operations, Senior Analyst.
• Maintain accurate contract-status tracking and follow up on outstanding items to prevent agreements from stalling.
• Coordinate with Sales, Operations, Finance, Legal, and other stakeholders throughout the contracting process.
• Follow established contract-system standards and quality benchmarks in partnership with the Revenue Operations, Senior Analyst.

Additional Growth and Operations Support

• Assist Operations and Growth teams with quote and proposal generation as capacity allows.
• Provide formatting, document coordination, quality assurance, and administrative support for other growth-related materials.
• Help maintain organized and accessible proposal, contract, and quote documentation.
• Adapt to shifting priorities and provide support across functions during high-volume periods.

Requirements

• 1–3 years of experience in RFP or grant writing, proposal development, contract support, quote support, or a related area.
• Not an entry-level role; prior experience supporting complex, deadline-driven documents or processes is required.
• Exceptional attention to detail and ability to serve as a quality-control checkpoint for contracts and proposals.
• Strong written communication, proofreading, editing, and document-formatting skills.
• Ability to gather information and coordinate effectively with stakeholders across multiple departments.
• Strong organizational and time-management skills.
• Ability to manage competing priorities across RFP work, contract support, and ad hoc Operations requests.
• Comfortable learning and using new software and AI-assisted tools.
• Ability to track multiple deadlines and proactively follow up on outstanding information.
• Demonstrated reliability, adaptability, accountability, and follow-through.
• Experience working with CRM, proposal-management, contract-management, or document-collaboration platforms is preferred.

Compensation & Benefits

• Competitive compensation and benefits are offered.
• The employer also emphasizes career-growth opportunities.

Location

• Location is not specified in the provided job description.

Equal Opportunity Employer

This organization is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.