Overview
This is a fully remote Senior Contracts Manager role within a technology organization that provides SaaS solutions. The position leads the commercial contracting function by independently managing a wide portfolio of agreements and advising cross-functional business teams on risk management and contracting strategy.
Responsibilities
- Draft, review, negotiate, and manage commercial agreements within established frameworks and risk tolerances.
- Lead negotiations on SaaS order forms, terms of service, master services agreements, data processing agreements, service level agreements, amendments, renewals, trials, AI-related terms, and termination agreements.
- Review and negotiate vendor, supplier, and service-provider agreements in collaboration with relevant business stakeholders.
- Support technology partnerships, integrations, referral programs, sponsorships, events, and other strategic marketing relationships.
- Serve as a primary contact between Legal and business teams, advising on contract structure, risk allocation, negotiation strategy, and escalation procedures.
- Resolve issues using sound judgment within defined parameters and escalate significant risks with clear analysis and recommendations.
- Collaborate with subject-matter experts across Privacy, Security, Product, and Finance to ensure contractual commitments are feasible and properly approved.
- Manage multiple negotiations simultaneously with effective prioritization and ownership.
- Maintain accurate contract records and documentation using relevant systems.
- Identify negotiation patterns and operational issues and help improve templates, playbooks, training, and resources.
- Use approved AI and legal technology tools to enhance contract review, drafting, and workflow efficiency.
- Develop reporting on contract metrics to improve contracting operations and business outcomes.
- Stay current on developments in commercial contracting, SaaS, data privacy, AI products, and contracting technology.
Requirements
- Five or more years of experience negotiating and managing commercial technology agreements, preferably in a high-growth SaaS or technology environment; equivalent legal, contracts, and business experience considered.
- Proven ability to independently handle customer-facing SaaS negotiations across multiple agreement types.
- Experience with technology vendor and procurement agreements.
- Strong commercial judgment to differentiate material risks from minor negotiating points.
- Ability to apply contracting playbooks thoughtfully and escalate issues with practical recommendations.
- Knowledge of SaaS contracting topics including intellectual property, confidentiality, data use, privacy, security, indemnification, liability limitations, SLAs, warranties, renewals, and termination rights.
- Excellent written and verbal communication skills.
- Strong organizational and project management skills with minimal supervision.
- Collaborative approach with experience building relationships across multiple business functions.
- Experience using AI-assisted tools for contract review, drafting, or workflow automation, with sound judgment on confidentiality and accuracy.
- Proficiency in Microsoft Word and familiarity with contract lifecycle management and procurement platforms.
Preferred Qualifications
- Experience with Ironclad, Salesforce, Zip, Google Workspace, Slack, and Excel.
- Experience with international counterparties and modern privacy and AI regulations.
Compensation & Benefits
- Estimated annual cash salary: $123,500 - $154,500.
- Incentive stock options eligibility, subject to applicable plan terms.
Location
Fully remote.