Senior Customer Contracts Manager

Overview

The organization is seeking a Commercial Contracts Manager to develop and negotiate commercial contract language and provide contracts leadership and expertise for project teams across all product lines globally. This role is primarily focused on the Inquiry to Order (ITO) phase of contracting, with potential support for post-contractual management, contract Terms & Conditions, and claim management. The position involves identifying and managing commercial risk in support of the contract and operates under established policy objectives. Significant autonomy and operational judgment are required.

Responsibilities

• Draft contract language for a wide range of commercial matters, including sales contracts, NDAs, consortium agreements, partnering models, claim settlements, and commercial correspondence
• Own commercial language development and strategy for agreement creation
• Lead customer contract negotiations in collaboration with the Commercial Team
• Lead reviews and development of customer term sheets, contracts, and other agreements; conform documents to preferred commercial models and standards prior to business and legal reviews
• Compare project terms to ensure consistency of positions and understanding of positions accepted in the market
• As directed by Business Leadership, craft Memorandums of Understanding and teaming agreements with potential customers and project partners
• With potential partners, develop project delivery models acceptable to both the delivery team and customer
• Coordinate subject matter expert reviews of contract documents and incorporate comments
• Own deadlines and drive processes to meet required timelines
• Ensure compliance with the organization’s commercial risk process and business policies
• Provide day-to-day guidance and coaching to project teams on RFQs, change orders, contract T&Cs, contract administration, and customer contractual issues
• Lead on significant customer contract issues, including:
  • Perform contractual analysis of claims or disputes
  • Develop risk mitigation and negotiation strategies
  • Present alternatives and recommendations for leadership support
  • Apply problem-solving to overcome obstacles to issue resolution and participate directly in customer negotiations
• Act as a bridge between the business and Legal counsel by translating complex legal concepts into actionable commercial guidance and ensuring executed contracts comply with internal governance
• Drive continuous improvement of contract templates, risk-assessment playbooks, and standardized negotiation tools to execute deals faster and more efficiently

Requirements

• Juris Doctorate degree from an accredited college or university
• Minimum of 10 years of directly related contract experience

Preferred Qualifications / Desired Characteristics

• Ability and willingness to travel (U.S. and internationally, as required)
• Preferred work location: Headquarters in Wilmington, NC
• Outstanding writing and oral communication skills, with the ability to influence
• Ability to concurrently support multiple issues and clients
• Contracts T&Cs knowledge, including experience negotiating contract language and/or contractual disputes
• Power industry contracting experience interfacing directly with customers or prime contractors

Additional Information

• This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.
• This is a remote position.
• Relocation assistance: Yes.
• Application deadline: October 31, 2026.
• Expected to remain open for at least seven days after it was posted on September 29, 2026.

Compensation & Benefits

For candidates applying to a U.S. based position, the pay range is between $119,600.00 and $199,400.00. The organization pays a geographic differential of 110%, 120%, or 130% of salary in certain areas. The specific pay offered may be influenced by factors including the candidate’s experience, education, and skill set.

• Bonus eligibility: discretionary annual bonus
• Benefits include medical, dental, vision, and prescription drug coverage
• Health Coach: access to a 24/7 nurse-based resource
• Employee Assistance Program: 24/7 confidential assessment, counseling, and referral services
• Retirement benefits: organization Retirement Savings Plan, tax-advantaged 401(k) with company matching contributions and company retirement contributions, and access to Fidelity resources and financial planning consultants
• Other benefits: tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off

Location

• Preferred work location: Headquarters in Wilmington, NC
• This is a remote position
• Travel: U.S. and internationally, as required