Senior Legal & Compliance Operations Manager

Overview

This role supports hands-on strategic, operational, and change management leadership across Legal, Compliance, and Government Affairs functions. Reporting to the Senior Director, Legal & Compliance Operations, you will operationalize priorities into actionable plans and measurable outcomes, optimize processes, and scale capacity.

While you may support day-to-day operations as needed, the primary focus is delivering outcomes across initiatives including AI enablement, data reporting and dashboard development, governance workflows, contract lifecycle management (CLM) priorities, contracting and vendor management strategy, and procurement function development. Success requires strong ownership, sound judgment, and the ability to operate independently in a complex, fast-paced environment.

Candidates must be legally authorized to work in the United States without employer sponsorship, now or in the future.

Responsibilities

• Drive experimentation and implementation of AI and technology initiatives (e.g., automation, chatbots) to improve productivity, knowledge access, and operational effectiveness
• Translate legal, compliance, and government affairs operational priorities into structured project plans, timelines, and measurable outcomes
• Own end-to-end optimization of cross-functional workflows across key initiatives, establishing standardized, scalable processes
• Proactively identify risks to timelines and drive mitigation strategies to ensure successful outcomes
• Establish and uphold a standard of operational excellence by implementing consistent processes, documentation, and governance across workflows
• Identify process gaps, inefficiencies, and risks across workflows, and drive continuous improvement initiatives
• Continuously evaluate and refine processes post-implementation to ensure workflows remain efficient, scalable, and effective
• Lead and facilitate cross-functional meetings to drive alignment, track progress, and ensure clear decisions, next steps, and accountability
• Serve as a central point of coordination for operational issues, resolving day-to-day challenges and escalating complex or high-impact matters as needed
• Lead development and maintenance of data reporting, dashboards, and metrics to support data-driven decision making
• Optimize the legal and compliance technology stack, including CLM and related systems, to streamline processes and enhance scalability
• Build and lead a centralized procurement function encompassing strategic sourcing, vendor management, and governance frameworks, with a focus on cross-functional alignment and spend optimization
• Develop and maintain playbooks, standard operating procedures, and knowledge management resources to enable consistency, scalability, and high-quality execution
• Support development of vendor management and strategic sourcing strategy and execution, including coordination and performance tracking
• Drive change management to support adoption of new processes, tools, and workflows
• Lead or support special projects and emerging initiatives, adapting quickly to shifting priorities and evolving business needs

Other Job Functions

• Explore, support, and execute new initiatives as assigned
• Support broader Legal Operations initiatives as needed

Required Qualifications

• 5+ years of work experience in project management or operations, preferably in healthcare operations
• Demonstrated experience managing AI initiatives
• 3+ years of direct procurement or strategic sourcing experience, including building or scaling a procurement function
• Demonstrated experience managing vendor relationships and implementing sourcing strategies that deliver measurable cost and risk outcomes
• Proficiency in Microsoft Office applications, especially Word, Excel, and PowerPoint
• Experience with tools like Smartsheet, Power BI/Automate, or Tableau preferred
• Demonstrated ability to champion technological innovation and implement technology solutions
• Bachelor’s degree required

Knowledge, Skills, and Abilities

• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and operate effectively in a dynamic environment
• Strong written and verbal communication skills
• Ability to quickly learn new systems and tools
• High level of integrity and ability to handle sensitive and confidential information with discretion
• Proactive, solutions-oriented mindset with strong judgment
• Ability to collaborate effectively with stakeholders at all levels
• Willingness to take ownership and operate with a “no job too big or too small” mindset

Compensation & Benefits

• Pay Range: $100,000.00 - $122,600.00
• Salary range shown is a guideline; individual compensation packages can vary based on skill set, experience, and qualifications.

Location

Remote - GA