Legal Outbound Specialist

Overview

This role supports legal and administrative operations by preparing legal documents (with training), managing records, following established procedures, and providing professional customer service.

Responsibilities

• Prepare and organize legal documents based on established procedures and training.
• Follow instructions carefully to complete assigned tasks accurately and on time.
• Provide professional customer service and respond to client inquiries.
• Maintain accurate records and ensure documents are properly organized.
• Identify issues, resolve routine problems, and escalate complex concerns when necessary.
• Communicate clearly and professionally with clients and internal teams.
• Handle confidential information responsibly and maintain accurate documentation.

Requirements

• Excellent written and verbal English communication skills.
• Strong attention to detail and organizational skills.
• Self-motivated, dependable, and able to work independently.
• Ability to follow directions, apply feedback, and meet deadlines.
• Strong problem-solving and critical-thinking abilities.
• Comfortable using computers, online tools, and document management systems.

Preferred Qualifications

• Previous experience in customer service, legal services, or administrative support.
• Willingness to learn legal document preparation through training.

Compensation & Benefits

• HMO coverage for eligible employees.
• Paid Time Off (PTO).
• Mental Health Leave.
• Gym Allowance.
• Extra Holiday Pay.
• Professional development and training opportunities.

Location

Remote work setup.