Overview
A premier international labor and employment law firm is seeking an experienced Senior Legal Project Management Analyst to support service delivery for large clients. This role focuses on "people, process, and technology" solutions to enhance client experience. The position offers full-time employment with hybrid or fully remote work options from any of the firm's 38 U.S. offices and reports to the Legal Project Manager.
Responsibilities
- Support delivery of work for large client engagements, including resource allocation, progress tracking, and reporting to partners and firm management.
- Identify staffing needs and collaborate with partners to assign timekeepers based on expertise, capacity, and financial considerations.
- Perform matter initiation tasks such as client correspondence, document collection, deadline monitoring, and related activities.
- Monitor compliance with clients' outside counsel guidelines to ensure satisfaction and maximize revenue.
- Understand client rate agreements and communicate details to legal teams.
- Monitor financial success of matters and report results to leadership and responsible partners.
- Train team members on client preferences regarding timeliness, language, tone, and style.
- Support and maintain internal tools for assigned clients, including document collection, automation, project plans, and budgets.
- Maintain repositories of key documents such as jurisdiction-specific samples of position statements, case assessments, and settlement agreements.
- Assist with scoping and assignment of legal work, tracking task completion on time and within budget.
- Identify opportunities for efficiency improvements through technology, processes, and staffing; collaborate with stakeholders to implement changes.
- Work with data teams to identify trends beneficial to legal teams and clients.
- Maintain matter status reporting for internal teams, clients, and insurers where applicable.
- Design and produce reports summarizing client portfolios, matter status, action items, and key performance indicators.
- Lead matter setup activities including rates, billing setup, client billing guidelines, EPLI, and eBilling platforms.
- Gain strong understanding of fee and billing arrangements and ensure accurate accounting of billing, including hourly rates, fixed fees, and carve-outs.
- Collaborate with the Director of Legal Project Management to promote revenue capture initiatives such as improved time narratives and task codes.
- Partner with other departments and business units to support professional employer organization (PEO) clients.
Knowledge, Skills, and Abilities
- Excellent interpersonal skills with ability to establish and maintain effective working relationships internally and externally.
- Strong written and verbal communication skills with attention to detail.
- Ability to work independently and collaboratively as part of a team.
- Resource management and delegation skills to effectively accomplish work through others.
- Creative thinking and innovation in a fast-paced, changing environment.
- Ability to extract key points from guidelines, agreements, research, and historical lessons to create succinct job aids.
- Highly organized with ability to manage multiple projects and prioritize assignments to meet deadlines.
- Superior judgment and discretion to protect sensitive and confidential information.
- Flexibility and ability to travel to firm offices and events as needed.
Education and Experience
- Undergraduate degree or paralegal certification required.
- Minimum of five years of law firm experience; two years working with professional employer organizations preferred.
- Prior experience in a large law firm strongly preferred.
- Experience supporting attorneys in service delivery.
- Familiarity with law firm billing systems and financial reporting.
- Proven success supporting legal clients in a national, multi-office environment.
- Proficiency in Microsoft Office applications including Word, Outlook, PowerPoint, and Excel.
Compensation and Benefits
- Hourly pay range: $43.27 – $57.69, determined by location, experience, internal equity, skills, qualifications, and other job-related factors.
- Consideration of qualified applicants with arrest or conviction records in accordance with applicable fair chance laws.
- Comprehensive benefits package including health, dental, and vision insurance; 401(k) with profit sharing; sick leave per Seattle law; 15 days paid time off; and 10 paid holidays annually.
- Access to 24/7 telehealth services, wellness programs, and additional optional benefits.
Location
- Position can be performed fully remotely or on a hybrid basis from any of the firm's 38 U.S. offices.
Additional Information
- Relocation costs are not covered.
- Only direct applicants will be considered; third-party recruiters or agencies will not be contacted.
- No phone inquiries, please.
The position description is not all-inclusive; additional duties and requirements may be assigned or vary over time.
Equal Opportunity
The employer is committed to providing equal employment opportunities to all employees and applicants regardless of race, ethnicity, religion, sex (including related medical conditions), gender, sexual orientation, national origin, citizenship status, veteran status, marital status, pregnancy, age, disability, or any other protected status in compliance with applicable laws.