Senior Operations Specialist, Contracts & Vendor Management

Overview

Location: Anywhere in the continental US, with the ability to travel (no more than monthly for company summits, conferences, and account site visits).

This role involves owning contract lifecycle management and managing vendor relationships tied to printing and physical material operations. The position requires strong attention to detail, the ability to review contracts and agreements carefully, and the capability to build reliable relationships with external vendors and internal stakeholders. Efficiency and transparency are supported through the use of AI.

Responsibilities

• Own contract lifecycle management, including tracking contracts, vendor forms, and procurement processes from intake through negotiation, redlining, execution, and renewal.
• Build and maintain systems to prevent items from slipping through the cracks (e.g., key dates, obligations and related timeframes, renewal windows, and approvals).
• Review incoming contracts and agreements closely to flag risk and non-standard terms.
• Coordinate redlines with internal stakeholders.
• Serve as the primary point of contact for print and fulfillment vendors, including:
  • Quoting and scoping print runs
  • Troubleshooting quality or delivery issues
  • Ensuring materials reliably arrive on time and at the expected quality
• Drive process and system improvement by identifying gaps or inefficiencies in contract tracking and vendor management and building/refining scalable tools.

Requirements

• Bachelor’s degree. Major is flexible.
• 3+ years in a role involving contract administration, vendor management, procurement, supply chain, or operations (experience across more than one area is ideal).
• Proficiency with office productivity tools (Google Workspace used).
• Comfort with contract tracking or project management tools.
• Experience with logistics/supply chain workflows/tools is a plus.

Preferred Qualifications

• Legal or contracts background, including direct experience negotiating and redlining commercial agreements.
• Direct vendor management experience in print or physical goods supply chains, ideally in education or a similarly deadline-driven industry.
• Operational scaling experience, including building tools and processes using AI in a small-company environment.
• Product experience balancing product/customer experience goals with feasibility and cost-effectiveness.

Compensation & Benefits

• Salary range: $95,000 – $110,000 + equity
• Private health, dental, vision, and life insurance
• Paid time off, including a winter holiday shutdown
• 401K plan
• Flexibility-first culture

Work Authorization

Applicants must be authorized to work for any employer in the U.S.