Site Contract Specialist / Contract Manager (Sponsor Dedicated/ Remote- US Only)

Overview

This role supports site contract and contract management activities for sponsor-dedicated work and/or site start-up activities. Responsibilities include drafting, reviewing, negotiating, and managing site-specific contracts and related documents for participation in industry-sponsored clinical trials.

Responsibilities

• May lead multi-country projects, including negotiating and preparing contracts, budgets, and related documents for participation in industry-sponsored clinical trials.
• Produce and review site-specific contracts from country clinical trial agreement (CTA) templates; submit proposed CTA and investigator budget for site review.
• Negotiate budgets and contracts with sites through the Site Contracts Service Centre and SSUL until resolution of issues.
• Perform quality control, arrange execution of CTAs, and archive documents into repositories while capturing required metadata.
• Review contracts for completeness and accuracy, ensuring corrections are made and documented.
• Administer contract management processes at the project level, coordinating with relevant protocol, informed consent, institution, investigator, vendor, consultant, and customer agreement documents.
• Generate amended contract and/or budget documents as needed; prepare contract management documentation and streamline contract/proposal or internal processes.
• Work with Site Contracts Service Centre and Legal to harmonize site contracts to reflect sponsor master service agreement terms.
• Work with SSU lead, Clinical Operations, and Finance to validate departmental budget load and corresponding backlog.
• Identify potential contract or operational process risks and proactively work with the team to provide solutions; establish strong relationships with SSU lead, customer, and internal project teams.
• Escalate deviations to department leadership and/or Site Contracts Service Centre and/or Legal.
• Support business development and represent site contracts/Site Start-Up (SSU) at internal or customer meetings.
• Work within forecasted country/site contracting timelines; ensure compliance and track milestone progress in the agreed SSU tracking system in real time.
• Collaborate with internal and external legal, finance, and clinical operations departments; communicate and explain legal and budgetary issues.
• Maintain and support review and development of contract templates, budget templates, and site-specific files and databases.
• Serve as a key communication liaison between site contracts staff and internal/external customers; provide functional guidance and keep teams informed of contract statuses and pending issues; prepare correspondence as necessary.
• Train and mentor less experienced staff on departmental Standard Operating Procedures (SOPs), ensure quality of team work products, and maintain/update training materials.
• Participate in higher-level discussions about departmental objectives and project aims.
• Facilitate contract execution by company signatories.
• Monitor basic financial aspects of the project and the number of hours/tasks available per contract; escalate discrepancies in a timely fashion.
• Review and comply with SOPs and Work Instructions (WIs), keep training records updated, ensure timesheet compliance.

Qualifications

• Bachelor’s degree in a related field or equivalent experience
• Moderate contracts management experience, including experience in a contract research organization or pharmaceutical industry
• Practical knowledge of a professional area, typically obtained through education combined with experience
• Strong understanding of regulations, SOPs, and project requirements related to site identification
• Excellent negotiation and communication skills
• Ability to manage and review site performance metrics
• Experience managing site confidentiality agreements (CDAs) and site information forms (SIFs)

Preferred Qualifications

• 5+ years of site contracts and study start-up (SSU) experience within a global CRO or pharmaceutical sponsor environment, including ownership of multi-country studies
• Demonstrated expertise negotiating site CTAs and investigator budgets, including direct interaction with sites, sponsors, Site Contract Service Centres, and Legal teams
• Strong experience drafting and managing site-specific CTAs from country or global templates, ensuring alignment with sponsor master service agreements (MSAs) and country requirements
• Proven ability to manage contract amendments and protocol-driven changes while maintaining compliance with timelines, quality standards, and documentation requirements
• Experience serving as an escalation point for complex contract, budget, or process issues, with a track record of proactive risk identification and resolution
• Hands-on experience with SSU tracking systems and contract repositories, including real-time milestone tracking and metadata management
• Demonstrated leadership in training and mentoring junior staff, including contribution to SOPs, WIs, templates, and internal training materials
• Experience supporting business development activities, such as proposal development, bid defenses, or sponsor-facing meetings

Compensation & Benefits

• Salary range: $56,400 – $95,900 (base)
• Benefits may include:
  • Company car or car allowance
  • Health benefits including Medical, Dental, and Vision
  • Company match 401k
  • Eligibility to participate in Employee Stock Purchase Plan
  • Eligibility to earn commissions/bonus based on company and individual performance
  • Flexible paid time off (PTO) and sick time
  • Note: eligibility for paid sick time may vary depending on where you work due to regulated requirements

Location

• Open to US-Remote candidates.

Certifications

• Relevant certifications in clinical research or site management preferred

Additional Information

• Tasks, duties, and responsibilities listed are not exhaustive; other responsibilities may be assigned.
• Equivalent experience, skills, and/or education will be considered.
• Nothing in this posting is intended to create an employment contract.
• Compliance with applicable laws includes providing reasonable accommodations as appropriate under the Americans with Disabilities Act.