Sr. Consultant, Internal Investigations - Ethics

Overview

This role is part of the Legal team and supports investigations into complex and confidential matters involving fraud, financial reporting, securities law compliance, senior executive misconduct, or other allegations that associates or agents are not in compliance with laws, regulations, or company policies.

This position can be hybrid or fully remote depending on location. The role could be filled within any of the lower 48 U.S. states.

Responsibilities

• Investigate to identify the presence or absence of criminal activity related to company loss of assets and to detect and prevent company loss.
• Serve as the primary investigator of allegations against appointed/elected individuals.
• Consult with and advise management on fraudulent activity and make recommendations to prevent or reduce potential loss; produce comprehensive, written investigative summaries and present findings to Associate Relations, Ethics, General Counsel, and business unit leadership.
• Maintain expertise in current investigative techniques involving fiscal crimes and fiscal irregularities in insurance and financial institutions; develop and recommend investigative techniques to improve detection and investigation of fiscal crimes.
• Analyze large-scale fraud or criminal acts involving actual or attempted loss and share information on fraud risk and exposures.
• Assist the company and civil authorities in the prosecution and/or defense of alleged associate criminal activities involving company loss of assets; testify in criminal, civil, and administrative procedures.
• Build and maintain rapport and partnerships with federal, state, and local government agencies to support investigative efforts.
• Develop and present training programs to engage associates and management in preventing, detecting, and reporting possible theft, fraud, embezzlement, or misappropriation of assets.
• Conduct investigations at the request of the Office of General Counsel in anticipation of possible litigation.
• Investigate fraudulent misuse of company names, brand, or trademarks; manage investigations involving contract, compliance, or business practice violations, external vendor fraud, and identity theft.
• Demonstrate knowledge of insurance and financial operations; analyze management guides and business processes to ensure alignment with corporate policies and local/state/federal laws and regulations.
• Mentor and coach Consultants on operations of the Internal Investigations Unit, investigative strategies and techniques, and business operations.
• Maintain current knowledge of company policies and practices, local/state, and federal laws to ensure investigative efforts comply with applicable requirements.

Requirements

• Degree in insurance, criminal justice, business administration, or law preferred.
• Graduate level studies desirable.
• Prefer industry anti-fraud designations such as CFE, CIFI, AEI, etc., and industry-related designations such as CPCU, CLU, etc.
• Maintain certifications in investigative techniques such as interviewing, etc.
• Typically, 10 years of related experience in insurance operations, five of which involve the investigation of insurance-related crimes.
• Comprehensive and in-depth understanding of insurance operations across all companies/business units; company policies and practices; investigative, interviewing, and intelligence techniques; rules of civil and criminal law; rules and practices of the judicial system; and program and project administration.
• Proven verbal and written communication skills for interaction with associates, various civil authorities, and others.
• Demonstrated ability to independently identify, analyze, and resolve problems based on supporting facts and recommend solutions to prevent recurrence.
• Ability to work with attorneys, senior management, and law enforcement authorities to prepare for testifying in a court of law.
• Proven ability to think creatively and innovatively.
• Due to fiduciary accountabilities, a valid credit and/or background check will be required as part of the selection process.

Preferred Qualifications

• Prefer industry anti-fraud designations such as CFE, CIFI, AEI, etc.
• Prefer industry-related designations such as CPCU, CLU, etc.
• Regularly and consistently demonstrates company values (honesty and integrity).

Compensation & Benefits

Salary range (Senior Consultant, Internal Investigation):

• National salary range: $107,000.00–$190,000.00
• Expected starting salary range: $107,000.00–$161,000.00

Actual starting salary placement within the range will be determined by factors including skills, education, training, credentials, experience, role scope/complexity/location, cost of labor in the market, and other conditions of employment.

Benefits include:

• Medical/dental/vision
• Life insurance
• Short and long term disability coverage
• Paid time off (newly hired associates receive a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date)
• Nine paid holidays
• 8 hours of Lifetime paid time off
• 8 hours of Unity Day paid time off
• 401(k) with company match
• Company-paid pension plan
• Business casual attire
• Additional benefits

Job Conditions

• Reports to Director; individual contributor role.
• Overtime eligibility: Not Eligible (Exempt)
• Working conditions: Ability to handle self in potential dangerous situations; ability to travel throughout the United States and be away from home overnight (up to 50%); occasional extended and non-standard business hours based on business need.

Application Deadline

Applications are currently anticipated to be accepted until 09/18/2026, though the posting may close sooner if a strong candidate slate is identified before the deadline.

Equal Opportunity

An equal opportunity employer. Diversity and inclusion are emphasized, with prohibition of discrimination and harassment and equal employment opportunities without regard to protected characteristics under applicable law.