Trial Specialist

Overview

This role supports revenue, retention, usage, and customer preference for CoCounsel, Westlaw, and Practical Law through targeted training and trial support. You will maintain relationships with existing named accounts and provide technical and administrative product information, demonstrations, and/or product training focused on CoCounsel and OLI products.

Responsibilities

• Conduct individual WAYWO and ROI sessions with each CoCounsel trial participant
• Drive CoCounsel trial usage at the individual user level
• Host small group sessions to demonstrate CoCounsel value and features
• Gather user testimonials specific to CoCounsel
• Compile trial success reporting during and at the conclusion of each CoCounsel trial
• Partner with sales and solutions consultants on net new sales opportunities
• Primary product focus: CoCounsel Legal, including Practical Law and Westlaw

Requirements

• Hold a J.D. or have equivalent legal experience
• Strong communication and presentation skills, especially via telephone
• High degree of professionalism
• Customer-centric focus
• Well-developed negotiation skills
• Strong attention to detail and excellent organizational skills
• Ability to work independently and as part of a team in a fast-paced, changing environment

Compensation & Benefits

In the United States, a comprehensive benefits package is provided. Benefits include:

• Market competitive health, dental, vision, disability, and life insurance programs
• Competitive 401k plan with company match
• Flexible work-life benefits, including market competitive vacation, sick and safe paid time off, and paid holidays (including two company mental health days off)
• Parental leave and sabbatical leave
• Benefits that meet or exceed requirements of paid time off under applicable state or municipal laws
• Optional hospital, accident and sickness insurance paid 100% by the employee
• Optional life and AD&D insurance paid 100% by the employee
• Flexible Spending and Health Savings Accounts
• Fitness reimbursement
• Access to Employee Assistance Program
• Group Legal Identity Theft Protection benefit paid 100% by the employee
• Access to 529 Plan
• Adoption & Surrogacy Assistance
• Tuition Reimbursement
• Access to Employee Stock Purchase Plan

Additional program and workplace supports include:

• Flex My Way work-life balance policies, including work from anywhere for up to 8 weeks per year
• Career development and growth programs centered on continuous learning and skill development
• Industry competitive benefits including mental wellbeing resources (including access to the Headspace app)

Pay transparency (US):

• Base compensation range (eligible US locations): $74,200 USD - $137,800 USD
• Base pay is positioned within the range based on knowledge, skills, experience, and internal equity
• This role may be eligible for an Annual Bonus based on enterprise and individual performance

This job posting will close 09/14/2026.

Location

United States