Trial Specialist

Overview

This role is a Trial Specialist responsible for increasing revenue, retention, usage, and customer preference for CoCounsel, Westlaw, and Practical Law through targeted training and trial support. Responsibilities include maintaining relationships with existing named accounts and providing technical and administrative product information, demonstrations, and/or product training focused on CoCounsel and OLI products.

Responsibilities

• Conduct individual WAYWO and ROI sessions with each CoCounsel trial participant
• Drive CoCounsel trial usage at the individual user level
• Host small group sessions to demonstrate CoCounsel’s value and features
• Gather user testimonials specific to CoCounsel
• Compile trial success reporting during and at the conclusion of each CoCounsel trial
• Partner with sales and solutions consultants on net new sales opportunities
• Primary product focus: CoCounsel Legal, inclusive of Practical Law and Westlaw

Requirements

• Hold a J.D. or have equivalent legal experience
• Strong communication and presentation skills, especially via telephone
• Demonstrated professionalism
• Customer-centric focus
• Well-developed negotiation skills
• Strong attention to detail and excellent organizational skills
• Ability to work independently and as part of a team in a fast-paced, changing environment

Compensation & Benefits

• Base compensation range (eligible US locations): $74,200 USD - $137,800 USD
• Base pay is positioned within the range based on knowledge, skills, and experience, with consideration given to internal equity
• This role may be eligible for an Annual Bonus based on a combination of enterprise and individual performance
• Comprehensive benefits package includes:
  • Market competitive health, dental, vision, disability, and life insurance programs
  • Competitive 401k plan with company match
  • Flexible work-life benefits, including flexible vacation and sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, and sabbatical leave (benefits meet or exceed applicable state or municipal requirements)
  • Optional hospital, accident and sickness insurance paid 100% by the employee
  • Optional life and AD&D insurance paid 100% by the employee
  • Flexible Spending and Health Savings Accounts
  • Fitness reimbursement
  • Access to Employee Assistance Program
  • Group Legal Identity Theft Protection benefit paid 100% by the employee
  • Access to 529 Plan
  • Adoption & Surrogacy Assistance
  • Tuition Reimbursement
  • Access to Employee Stock Purchase Plan

Location

United States

Application Deadline

This job posting will close 09/14/2026.