Trial Specialist

Overview

The organization is seeking a Client Representative – Legal Trial Specialist (Trial Specialist) to increase revenue, retention, usage, and customer preference for CoCounsel, Westlaw, and Practical Law through targeted training and trial support.

This role involves maintaining relationships with existing named accounts and providing technical and administrative product information, demonstrations, and/or product training focused on CoCounsel and OLI products.

Responsibilities

• Conduct individual WAYWO and ROI sessions with each CoCounsel trial participant
• Drive trial usage at the individual user level for CoCounsel
• Host small group sessions to demonstrate CoCounsel’s value and features
• Gather user testimonials specific to CoCounsel
• Compile trial success reporting during and at the conclusion of each CoCounsel trial
• Partner with sales and solutions consultants on net new sales opportunities
• Primary product focus: CoCounsel Legal, inclusive of Practical Law and Westlaw

Requirements

• Hold a J.D. or have equivalent legal experience
• Strong communication and presentation skills, especially via telephone
• High degree of professionalism
• Customer-centric focus
• Well-developed negotiation skills
• Strong attention to detail and excellent organizational skills
• Ability to work independently and as part of a team in a fast-paced, changing environment

Compensation & Benefits

• For eligible US locations, the base compensation range for this role is $74,200 USD - $137,800 USD. Base pay is positioned within the range based on knowledge, skills, and experience, with consideration given to internal equity.
• This role is part of a comprehensive Total Reward program that includes flexible and supportive benefits and other wellbeing programs.
• May be eligible for an Annual Bonus based on a combination of enterprise and individual performance.

Benefits offered (in the United States) include:

• Market competitive health, dental, vision, disability, and life insurance programs
• Competitive 401k plan with company match
• Flexible work-life benefits including competitive vacation, sick and safe paid time off, and paid holidays (including two company mental health days off)
• Parental leave and sabbatical leave
• Additional benefits may include optional hospital, accident and sickness insurance (paid 100% by the employee), optional life and AD&D insurance (paid 100% by the employee), Flexible Spending and Health Savings Accounts, fitness reimbursement, access to an Employee Assistance Program, Group Legal Identity Theft Protection (paid 100% by the employee), access to a 529 Plan, Adoption & Surrogacy Assistance, Tuition Reimbursement, and access to an Employee Stock Purchase Plan

Location

United States

Application Deadline

This job posting will close 09/14/2026.