Trust & Safety Regulations Analyst

Overview

This role supports a regulatory and compliance subject matter expert team by tracking new and changing regulatory requirements, keeping internal guidance up to date, coordinating implementation activity, and ensuring relevant teams receive clear and timely regulatory updates.

The organization processes predominantly recurring subscriptions in an industry categorized as high risk. Recent examples of regulatory updates include the European Union’s Digital Services Act and the UK’s Online Safety Act.

A select number of positions require full-time in office attendance.

Responsibilities

• Track new and developing laws, regulations, and regulatory guidance, and maintain clear internal documentation (Wiki pages) outlining obligations that apply to products and services.
• Support communication between the Trust & Safety Regulations team and other departments to ensure the right teams are informed when new requirements arise, when action is needed, and when implementation work has been completed.
• Initiate and coordinate regulatory implementation projects by identifying involved teams, arranging initial discussions, tracking actions, and supporting development of approval processes and workflows.
• Support launch and feature approval checks by reviewing proposed launches and product changes against documented regulatory requirements, and confirming required reviews and approvals have been completed.
• Maintain clear records of regulatory actions, project status, and completed implementation work so stakeholders can understand what has changed, what is required, and what has been delivered.
• Handle ad hoc regulatory and compliance requests, including research, information gathering, internal coordination, and preparation of concise summaries or guidance.

Requirements

Must Haves

• 0–2 years of experience in a regulatory, compliance, policy, legal operations, project coordination, or similar role.
• Ability to read and understand legislation, regulatory guidance, or other detailed written requirements (with support from more senior team members when needed).
• Strong written communication skills, including the ability to turn detailed information into clear internal updates, guidance, and documentation.
• Excellent organization, time management, and attention to detail, with the ability to track multiple actions and deadlines.
• Confidence working across different teams, including Product, Engineering, Legal, and Trust & Safety.
• Comfort using data, documentation, and internal systems to track work, maintain records, and provide status updates.

Nice to Haves

• Bachelor’s degree or equivalent experience in a relevant field.
• Experience supporting projects, maintaining internal documentation, or working in an online platform/technology environment.

Compensation & Benefits

Not specified in the provided description.

Location

Offices are located in:

• Montreal (Quebec)
• Austin (Texas)
• Nicosia (Cyprus)

This role supports a hybrid work environment, with the option for remote participation. A select number of positions require full-time in office attendance.

In this role, you may be exposed to adult content.