Analyst - Legal Operations (TeamConnect Experience)

Overview

This role supports a technology-sector customer by improving management and administration of its eBilling solutions. The position will support US-based stakeholders, with the possibility that some team members or stakeholders are global. Flexibility is required to cover business needs, which may include working evenings and weekends.

Responsibilities

• Support day-to-day delivery across managed services workstreams with strong expertise in TeamConnect.
• Support the matter management lifecycle.
• Review legal spend and eBilling.

Requirements

• 2+ years of relevant experience.
• Excellent track record in previous customer support/customer service engagements.
• Experience as a business analyst, legal operations analyst, or similar role.
• Prior experience as a consultant or in-house strategy analyst.

Technical Skills

• Demonstrated track record utilizing and supporting TeamConnect (required).
• Experience with legal eBilling.
• Proficiency with Microsoft products such as Excel, Word, PowerPoint, and SharePoint.

Qualifications

• Degree or relevant work experience in a relevant industry.

Compensation & Benefits

• Pay range for this remote role: $70,000-$75,000.

Location

• Remote role. Supports US-based stakeholders; some team members or stakeholders may be global.