Contracts Lead (West Coast Pacific Standard Time)

Overview

The organization is seeking an experienced Contracts Lead to support and oversee the commercial contracting function. This role manages a high volume of incoming contracts, supports timely review and negotiation, and partners closely with Sales and cross-functional stakeholders to improve contracting efficiency, consistency, and scalability.

Responsibilities

• Review, draft, redline, negotiate, and manage a broad range of commercial agreements, including:
  • SaaS agreements
  • Customer contracts
  • Vendor agreements
  • NDAs
  • Order forms
  • Amendments
  • Partnership agreements
• Coordinate incoming contract requests to ensure timely review, prioritization, negotiation, approval, and execution.
• Negotiate contractual terms directly with customers, vendors, and partners through written communications and live negotiations.
• Partner closely with Sales, Legal, Finance, Security, Product, and Operations to facilitate efficient contract execution while managing legal and business risk.
• Use contract lifecycle management (CLM) systems to track, manage, and organize contracts and related workflows.
• Develop, maintain, revise, and apply:
  • Contract playbooks
  • Fallback language
  • Templates
  • Negotiation guidance
  • Internal process documentation
• Help ensure consistency in contract language, negotiation positions, approval processes, and contracting workflows.
• Identify and escalate legal, operational, financial, and compliance risks as appropriate.
• Support contracting metrics, reporting, training, and internal stakeholder guidance regarding contracting standards and processes.
• Potentially supervise, mentor, and help coordinate the work of additional contracts team members.

Qualifications

Education & Certifications

• Bachelor’s degree in a related field preferred.
• Certified Professional Contract Manager (CPCM) valued.

Experience

• 5+ years of experience negotiating commercial contracts.
• Excellent drafting, redlining, editing, negotiation, and written communication skills.
• Strong experience reviewing and negotiating SaaS agreements and related commercial technology contracts.
• Experience using CLM systems; Salesforce experience strongly preferred.
• Strong attention to detail and organizational skills, with the ability to manage multiple competing priorities in a fast-paced environment.
• Strong business judgment and a practical approach to contract negotiation and risk management.
• Comfort interacting directly with Sales teams and participating in customer-facing negotiations.
• Ability to work independently while collaborating effectively across departments.
• Experience developing, revising, maintaining, and utilizing contract playbooks, fallback positions, and standardized negotiation guidance.
• Proficiency with Microsoft Office Suite and standard business applications.

Preferred Qualifications

• Experience in telecommunications expense management, telecom services, SaaS platforms, or related technology sectors.
• Prior people management or team leadership experience.
• Experience supporting fast-paced sales organizations.
• Familiarity with privacy, security, and data protection provisions commonly found in SaaS agreements.
• Bachelor’s degree; paralegal certification, legal training, NCMA certification, CLM platform certification, or related professional certifications are a plus.

Skills and Competencies

• Highly organized and responsive.
• Strong sense of ownership and accountability.
• Solutions-oriented mindset.
• Ability to balance legal risk with business objectives.
• Professional, collaborative, and adaptable.
• Sound judgment under pressure and tight deadlines.
• Agile, with the ability to switch tasks quickly and seamlessly.

Compensation & Benefits

• Base salary range: $89,000–$113,000
• Final compensation depends on location, skills, experience, and qualifications.

Location

• Location details not provided in the source description.

Equal Opportunity Employer

• The employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, military or veteran status, pregnancy, or any other characteristic protected by applicable federal, state, or local law.