Contracts Manager

Overview

This is a fully remote Contracts Manager role with an organization in the telecommunications and technology services sector. The position focuses on overseeing commercial contracting processes to support growth and efficiency in delivering SaaS platforms and related technology solutions.

Responsibilities

• Review, draft, redline, negotiate, and manage commercial agreements including SaaS agreements, customer and vendor agreements, NDAs, order forms, amendments, and partnerships.
• Coordinate contract requests to ensure timely prioritization, negotiation, approval, and execution.
• Negotiate terms with customers, vendors, and partners via written and live negotiations.
• Collaborate with Sales and cross-functional partners across Legal, Finance, Security, Product, and Operations to facilitate contract execution and manage risk.
• Use contract lifecycle management (CLM) systems to track and organize contracts and workflows.
• Develop and maintain contract playbooks, fallback language, templates, and negotiation guidance.
• Ensure consistency in contract language, negotiation positions, approval processes, and workflows.
• Identify and escalate legal, operational, financial, and compliance risks.
• Support contracting metrics, reporting, training, and internal guidance on standards and processes.
• Potentially supervise and mentor contracts team members.

Requirements

• Minimum of 5 years negotiating commercial contracts in SaaS, technology, telecommunications, or software.
• Strong experience with SaaS agreements and commercial technology contracts.
• Proficiency with CLM systems; Salesforce experience preferred.
• Excellent drafting, redlining, negotiation, and communication skills.
• Detail-oriented with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Sound business judgment and practical contract negotiation skills.
• Experience engaging directly with Sales and participating in customer negotiations.
• Ability to work independently and collaborate across departments.
• Experience developing and maintaining contract playbooks and standardized negotiation processes.
• Proficiency in Microsoft Office and standard business applications.

Preferred Qualifications

• Experience in telecommunications expense management, telecom services, SaaS platforms, or related technology sectors.
• Prior management or leadership experience.
• Familiarity with privacy, security, and data protection provisions commonly in SaaS agreements.
• Bachelor’s degree; relevant certifications such as paralegal, legal training, NCMA, or CLM platform are advantageous.

Compensation & Benefits

• Base salary range: $90,000 - $110,000
• Compensation depends on factors including location, skills, experience, complexity, and market rate.

Location

• Fully remote