Overview
This role leads the Coverage & Insights team within the Performance & Execution (PE) team of Global Legal & Compliance. The leader will provide strategic legal consultation and coverage insights aligned with the organization’s US Retail Markets (USRM) and Global Risk Solutions (GRS) needs.
Key focus areas include:
- Leading a team of experienced insurance coverage and policy experts
- Scaling and continuously innovating a systemic practice and framework to deliver coverage and policy insights and trends
- Driving operational excellence by optimizing the efficient delivery of legal services using data and technology
Responsibilities
- Lead and inspire a team of experienced coverage attorneys delivering expert insurance coverage services that enhance risk awareness and drive strong business outcomes for USRM and GRS.
- Scale and continuously innovate a systemic practice and framework to deliver insights on:
- Product enhancements and refinements
- Emerging coverage and industry trends
- Regulatory changes impacting policy interpretation and coverage matters
- Scale and continuously improve the PE updated coverage support model with a product and line of business focus.
- Develop and maintain monitoring tools (e.g., dashboards and trackers) to measure team performance, efficiency, and the impact of generated insights.
- Lead continuous improvement initiatives to optimize workflows, resource allocation, and operational effectiveness within Coverage & Insights and PE.
- Partner and collaborate with the Agile PE Experts team to manage team performance and capacity, balance workloads, and create bandwidth for key business initiatives and high-demand periods in partnership with PE legal teams.
- Proactively collaborate across PE legal teams and business units to share legal insights that improve business outcomes in line with the GL&C client engagement model.
- Champion an inclusive, equitable, and engaged team environment focused on growth, development, and high performance.
- Provide legal advice on insurance coverage matters on first- and third-party issues for commercial specialty matters, involving original and creative legal work, complex or novel issues, and/or vigorous adverse parties, as appropriate.
Requirements
- Juris Doctor (J.D.) or Bachelor of Laws (L.L.B.) from an accredited law school and admission to the bar of at least one U.S. jurisdiction.
- Minimum 12 years of substantial legal experience within insurance coverage and insurance operational environments. Prior leadership or managerial experience preferred.
- Proven experience leading legal teams in complex, cross-functional environments and inspiring a dynamic team through change and continuous improvement.
- Deep understanding of personal and commercial insurance products, including commercial specialty (e.g., Environmental, EPL, Cyber), relevant lines of business, and insurance operations—along with business environment, strategy, and legal implications connected to team, department, and enterprise strategies.
- Proven strategic thinking, problem-solving, and proficiency with data to influence decision-making and make compelling cases for change.
- Excellent communication and executive stakeholder management capabilities, including the ability to build trust across multiple groups.
- Growth mindset with demonstrated ability to embrace and drive continuous improvement through innovative technologies and processes, including Artificial Intelligence.
Compensation & Benefits
- Pay philosophy: The typical starting salary range for this role is based on skills, experience, education, certifications, and location. The full salary range reflects competitive labor market value across the national market and offers opportunities to progress as employees grow and develop within the role.
- Some roles may include a corresponding compensation plan that includes commission and/or bonus earnings at rates that vary based on factors set forth in the compensation plan for the role.
- Comprehensive benefits, workplace flexibility, professional development opportunities, and benefits supporting life and well-being.
Location
- Not specified in the job description.
Equal Opportunity
- The employer is an equal opportunity employer and does not tolerate discrimination on any basis prohibited by federal, state, or local law.