Legal Billing & Collections Specialist - Remote

Overview

Remote | U.S.-Based | $19.71 - $28.85 Hourly

An established law firm is seeking an experienced Legal Billing & Collections Specialist with strong law firm billing experience, including collections with individual clients and hands-on Clio billing experience. This role requires a highly organized professional who takes ownership of the full billing cycle, works independently, and brings accuracy, professionalism, and sound judgment to a law firm environment.

Responsibilities

• Manage the full billing cycle from time entry review through collections
• Maintain accurate financial records and support the firm's financial operations
• Proactively identify and resolve billing issues before invoices are sent
• Handle client inquiries and disputes professionally
• Review daily time entries for accuracy, completeness, grammar, and spelling
• Review attorney and legal staff time entries to ensure clear, accurate, and client-friendly descriptions
• Communicate with attorneys to ensure timely corrections and compliance with time entry expectations
• Generate and revise pre-bills in Clio
• Prepare and finalize invoices in compliance with billing guidelines
• Ensure invoices are delivered at least every two weeks and track receipt confirmation
• Process payments by credit card, wire, and check
• Monitor trust and retainer balances and post in compliance with trust accounting rules
• Handle chargebacks, disputes, refunds, and adjustments with approval
• Track outstanding balances and conduct collections professionally
• Support monthly reporting and reconciliation
• Respond to billing inquiries and resolve discrepancies efficiently

Requirements

• Legal billing experience required
• Legal collections experience with knowledge of the Fair Debt Collection Practices Act (FDCPA) required
• Hands-on billing experience in Clio required
• Understanding of basic accounting and trust accounting
• Proficiency with legal billing software, timekeeping systems, and Microsoft Office
• Strong attention to detail, accuracy, and communication skills
• Ability to work independently and stay organized in a deadline-driven environment
• Professional, discreet, and solution-oriented approach

Compensation & Benefits

• Hourly pay range: $19.71 - $28.85
• Remote work flexibility
• Stable work environment with clear processes and strong internal support

Location

Remote position; candidate must be U.S.-based