Online Notary Public (Remote)

Overview

This role involves providing remote, online notarization services for U.S.-based website users. While the organization also serves Canadian customers, this position is dedicated to supporting U.S. users.

This is an independent contractor role performed remotely.

Schedule

• Weekday shifts: 1–6 p.m. (daytime availability during the week is preferred)
• Weekend shifts: 9 a.m.–6 p.m. (may be a good fit for more casual or part-time weekend work)

Compensation

• $5.00–$8.00 for the first notarial act
• $2.00–$4.00 for each additional act
• Opportunity to serve as a witness: $5.00 for each completed session

Responsibilities

• Complete notarization of customer documents
• Verify the authenticity of important documents while working remotely
• Explain the notarization process to customers and provide professional, responsive service
• Review and verify signer identity per the commissioning state’s requirements
• Confirm the signer understands the document and is signing willingly
• Review documents for completeness and correct certificate wording
• Administer acknowledgement and jurat notarial acts
• Record each notarization in a digital notary journal as required by state law
• Certify the authenticity of signatures on important legal documents
• Serve as a witness for other notaries’ sessions when required and available
• Support product quality by testing features and reporting bugs and improvement ideas to the notary team
• Manage customer communication through an internal account portal
• Maintain certification as mandated by state
• Assist with testing and quality assurance when needed

Requirements

• More than 6 months of experience in a Remote Online Notary Public role handling confidential and private customer documents
• Valid Electronic Notary Public certification in Virginia
• Commissioned Notary Public in Virginia
• Strong attention to detail
• Effective verbal and written communication skills
• Technically savvy; ability to learn internal tools and new software
• Dependable attendance and punctuality
• Well-developed interpersonal and organizational skills
• Ability to resolve standard document issues with minimal assistance
• Minimum $25,000 error and omission insurance coverage (E&O)
• Working desktop computer/laptop, webcam, microphone, and high-speed internet connection

Location

Remote (U.S. customer support). Commissioned/credential requirements must be met in Virginia.