Time Entry & Compliance Analyst

Overview

This fully remote role safeguards fee recoverability by ensuring time entries and invoices comply with client Outside Counsel Guidelines (OCGs), minimizing audit exposure across the firm’s billing portfolio.

Working as a specialist at the intersection of legal billing, compliance, and client relationship management, the Analyst partners with Client Relationship Managers (CRMs), billing specialists, and clients to strengthen billing accuracy, elevate timekeeper compliance, and support continuous improvement in billing practices.

Responsibilities

Audit and Compliance Review

• Review daily time entries and pre-bills for designated clients, identify noncompliant entries, and recommend corrections aligned with client and carrier-specific billing rules to minimize audit exposure.
• Revise time entries as appropriate to ensure compliance with applicable billing rules.

Appeals and Recovery

• Partner with Billing Attorneys and the billing team to prepare and submit invoice appeals recovering fees erroneously audited or disallowed; draft appeal narratives grounded in client OCGs to reduce Billing Attorney administrative burden.
• Support firm financial performance by minimizing invoice audits and maximizing successful appeal recovery.

OCG Analysis and Systems Administration

• Analyze incoming and updated OCGs for key clients and CRMs, translating requirements into actionable guidance for timekeepers.
• Ingest new or updated OCGs into the Laurel timekeeping system, building timekeeper-facing compliance rules that guide accurate time entry at the point of capture.
• Develop and maintain client-specific time entry guides reflecting current OCG requirements; ensure timely distribution to timekeepers newly assigned to each client, with training on compliant entry practices.

Training and Stakeholder Communication

• Deliver targeted training and professional development to timekeepers at all levels (paralegals, associates, and partners), correcting noncompliant billing habits and reinforcing clear, concise time entry narratives.
• Track timekeeper-level audit trends for key clients and deliver targeted coaching to timekeepers with recurring compliance issues.
• Communicate proactively with timekeepers and cross-functional partners (Billing, e-Billing and Revenue Cycle Operations) regarding carrier guideline changes, evolving billing practices, and new requirements affecting workflows.

Requirements

• Minimum of 5 years’ experience working as a paralegal or attorney handling insurance related work; or experience working on a billing compliance team in a law firm environment; or experience working as a bill auditor for an insurance company.
• Minimum of 3 years’ experience working in a law firm environment preferred.
• Experience with Elite 3E and Laurel preferred.
• Advanced expertise of client Outside Counsel Guidelines (OCGs), legal billing rules, audit workflows, and the appeals process.
• Strong analytical skills to interpret audit findings and craft persuasive, evidence-based narratives.
• Exceptional communication and coaching skills, with demonstrated ability to influence attorney and staff behavior at all levels of seniority.
• Strong interpersonal presence and ability to lead through influence by building consensus-based support for business strategies and decisions across the organization.
• Superior presentation, written, and verbal communication skills; ability to engage credibly and diplomatically across all organizational levels and tailor messaging for diverse stakeholders.
• Meticulous attention to detail and ability to operate independently with minimal supervision.

Preferred Qualifications

• 3+ years’ experience working in a law firm environment.
• Experience with Elite 3E and Laurel.

Compensation & Benefits

Employees receive compensation commensurate with skill and experience. Exact compensation varies based on skills, experience, location, and other factors permitted by law.

Expected compensation ranges:

• State of California: $120,000 - $244,000
• State of Colorado: $110,000 - $196,000
• State of Connecticut: $95,000 - $241,000
• State of Illinois: $108,000 - $210,000
• State of Massachusetts: $120,000 - $229,000
• State of Maryland: $116,000 - $176,000
• State of Maine: $81,000 - $188,000
• State of Minnesota: $120,000 - $198,000
• Jersey City, NJ: $130,000 - $236,000
• State of New York: $111,000 - $241,000
• State of Virginia: $78,000 - $227,000
• State of Vermont: $118,000 - $227,000
• State of Washington: $116,000 - $220,000
• Washington, D.C.: $154,000 - $227,000

Salaries do not include a discretionary bonus; bonus opportunities are non-guaranteed and dependent upon individual and firm performance.

Full-time benefits include:

• Medical and dental coverage
• Life insurance
• Short-term and long-term disability insurance
• Pre-tax flexible spending account for certain medical and dependent care expenses
• Employee assistance program
• Paid Time Off
• Paid holidays
• Participation in a retirement plan program after meeting eligibility requirements
• Additional benefits

Location

Fully remote.

Application Requirements / Equal Opportunity

Please include a cover letter and resume when applying.

EOE/Minority/Female/Disabled/Vet. Principal Applicants Only.