U.S. Immigration Program Manager

Overview

The Immigration Program Manager is responsible for leading the organization’s immigration program, providing internal client consulting and support for foreign nationals across the business. This role serves as the internal day-to-day contact for U.S. immigration matters, works independently as a senior subject matter expert, and helps navigate a changing immigration landscape.

The position partners across the organization to support compliance on immigration-related matters, provides high-level immigration information and education to employees, HR, and managers, and leads immigration projects. Ongoing collaboration with immigration counsel is required to ensure a high-quality experience.

Responsibilities

• Manage the domestic immigration program by ensuring the organization’s immigration policy is administered consistently across all business units; serve as senior subject matter expert and primary point of contact.
• Work closely with immigration counsel to oversee timely and accurate processing of employment-based immigration filings, including sponsorship of H-1B, F-1, TN, O-1, L-1, and E-3 visas; permanent resident processing; and responses to USCIS requests for evidence.
• Partner with immigration counsel to ensure immigration renewals/extensions are processed in a timely fashion and avoid work authorization gaps.
• Collaborate with internal stakeholders and liaise with external immigration counsel to develop a cohesive and inclusive immigration strategy that supports compliance.
• Counsel employees: provide guidance, communicate status, coordinate with attorney and business support, and ensure timely follow-up communication.
• Present business leaders and HR personnel with immigration regulation updates and information.
• Continually monitor immigration processes to identify opportunities for growth and improvement and ensure an outstanding customer service experience for internal stakeholders and customers.
• Analyze root causes of escalations and design process improvements.
• Collaborate with legal counsel, HR teams, and business leadership to design a foreign national program aligned with strategic objectives and compliant with U.S. regulations.
• Lead transformation of immigration practice by harmonizing policies and procedures across entities and establishing seamless, efficient, and consistent administration of the immigration program; support compliance goals and immigration needs for company talent.
• Design U.S. domestic immigration processes, execute decisions, and ensure meaningful and clear communications of policies and procedures to stakeholders.
• Provide strategic consultation as a trusted advisor, coach, and partner across all levels of stakeholders and the business.
• Develop and maintain successful, trusting relationships with business and stakeholders.
• Develop and deliver training related to immigration program and procedures.
• Collaborate with internal stakeholders to execute dependencies related to immigration (e.g., Payroll, Employment Law, I-9/People Compliance).
• Assess external and legislative changes in the U.S. immigration landscape and analyze impact on immigration processes.
• Communicate with Department of Homeland Security related to FDNS audit requests and requests for evidence in a timely and highly professional manner.

Requirements

• Bachelor’s degree or equivalent experience.
• Minimum of 3-5 years of solid immigration experience in a large corporate environment within a Human Resources or Legal department.
• U.S. immigration experience handling large volumes of immigrant and non-immigrant matters, including H1B, L1, TN, O1, and the LPR (Green Card) processes, including PERM Labor Certification process.
• Strong knowledge of U.S. employment-based immigration and ability to identify potential uses of available visas to support business units.
• Knowledge of government affairs, legal landscape, and policy-making principles.
• Detail oriented with a strong focus on quality control; able to handle multiple tasks and prioritize to meet deadlines.
• Ability to handle confidential and sensitive information with discretion and maturity.
• Strong interpersonal, written/verbal communication, and presentation abilities.
• Sound judgment when reviewing requests for exceptions to policy.
• Tact when interacting with associates, managers, and Human Resources colleagues to understand and resolve potentially sensitive issues.
• Proficiency in Microsoft Office: Word, Excel, PowerPoint.

Preferred Qualifications

• Not specified.

Compensation & Benefits

• Salary range: $115,000.00 - $183,900.00 USD Annual
• Eligible for the organization’s Total Rewards program, including compensation and benefits.

Location

• USA, CA – San Diego Bldg A&B
• Work shift: NA (United States of America)

Workplace Arrangement

For most roles, a minimum of 4 days of in-office presence per week is required. Remote or field-based positions may have different workplace arrangements as indicated in the job posting.

Vaccination Requirement

For certain roles, employment is contingent upon the organization’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with the Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Equal Opportunity

The employer evaluates applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.