Overview
The organization is seeking an experienced Legal Operations Manager to build and scale the systems, processes, and technology that help the Legal team operate at its best.
This is a hands-on role partnering across Commercial, Product, Privacy, Corporate, Finance, IT, and other teams to simplify how legal work gets done, improve visibility into priorities and risk, and create a more seamless experience for internal stakeholders.
Responsibilities
- Design, implement, and continuously improve scalable workflows across the Legal team, including commercial, product, privacy, corporate, and compliance-related work.
- Own and optimize the Legal team’s technology ecosystem, including contract lifecycle management, e-signature, intake, knowledge management, and reporting tools.
- Identify practical opportunities to leverage automation and AI-enabled tools to streamline routine legal work, improve self-service, and strengthen data quality—partnering with Legal and IT on appropriate governance and controls.
- Build dashboards and reporting that provide Legal leadership visibility into workload, contract cycle times, key trends, business impact, and operational priorities.
- Lead cross-functional projects and change-management efforts, including new process rollouts, systems integrations, internal enablement, and stakeholder communications.
- Serve as a trusted point of contact for legal process and technology questions, helping employees navigate Legal’s tools, resources, and ways of working.
- Develop and maintain scalable legal knowledge resources, templates, playbooks, and training programs to help the business engage Legal effectively.
Requirements
- 4+ years of experience in legal operations, paralegal work, contract operations, or a related operational role supporting an in-house legal team.
- Experience managing and improving legal processes, including contract intake, contract lifecycle management, legal requests, knowledge management, or matter tracking.
- Proven experience using AI to improve workflows and increase efficiency for the legal team and its cross-functional partners.
- Experience collecting, analyzing, and presenting operational data through dashboards, reports, or executive-ready insights.
- Strong project management, organizational, written communication, and stakeholder-management skills.
- A bachelor’s degree or equivalent practical experience.
- Proficiency with tools such as Microsoft Office, Salesforce, Ironclad, DocuSign, Slack, Tableau, Snowflake, and reporting or workflow automation platforms.
Preferred Qualifications
- Energized by finding better ways to work and able to turn ambiguity into clear, practical processes.
- A strong point of view on how automation and AI can improve legal operations, paired with sound judgment around accuracy, confidentiality, security, and human review.
- Ability to translate complex legal and operational needs into simple workflows, systems requirements, and actionable recommendations for a range of stakeholders.
- Comfortable moving between strategic planning and hands-on execution (e.g., designing a roadmap, building a dashboard, troubleshooting a workflow).
- Builds strong cross-functional relationships and can influence adoption through clear communication, thoughtful change management, and a service-oriented mindset.
Compensation & Benefits
- Compensation Range: $150K - $261K
Benefits include:
- Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
- 401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually
- Flexible time off and paid holidays
- Generous stipends, including wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), and new hire home office equipment
- Excellent Parental benefits including 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, and Back-up Child Care support
- Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions
- Employee Stock Purchase Program (ESPP)
Location
Not specified in the provided job description.