Intake Audit Specialist

Overview

A dynamic law firm specializing in class and mass actions, individual arbitrations, and multidistrict litigation across federal and state courts is seeking an Intake Audit Specialist. The firm handles high-profile mass tort, antitrust, privacy, product liability, employment, and consumer-rights cases, representing hundreds of thousands of clients. This role supports data-driven initiatives by monitoring and auditing client data within a fast-paced legal environment.

Responsibilities

• Learn and enhance intake and data integrity processes.
• Audit, analyze, and reconcile multiple matters, parties, and intake records to ensure account accuracy.
• Identify and resolve duplicate matters or clients not meeting requirements; process lead refunds promptly.
• Coordinate meetings and correspondence with third parties to ensure accurate client reconciliations.
• Detect data deficiencies and flag process issues to internal and external stakeholders for collaborative resolution.
• Maintain an understanding of lead sources related to marketing, finance, and integration management.
• Manipulate large datasets to identify problematic or deficient data as needed by attorneys.
• Collaborate with stakeholders to gather detailed functional requirements for process improvements, data discrepancy resolution, or efficiency enhancements.

Required Skills and Abilities

• Mastery of Microsoft Excel and/or Sigma.
• Experience with Salesforce is preferred.
• Excellent verbal, written, and interpersonal communication skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Ability to manage multiple priorities, meet deadlines, and maintain attention to detail in a fast-paced environment.
• Capable of multitasking and working independently or as part of a team.

Education and Experience

• Minimum of 1-2 years of experience in large-scale data auditing.
• Background in Legal, Finance, or Data Analytics preferred.
• College degree required.

Language Requirements

• Must be fluent in English (reading, writing, and speaking).

Compensation and Benefits

• Base salary ranging from $70,000 to $75,000 per year, depending on experience.
• Discretionary bonus.
• Benefits package included.

Location

• This is a remote position.
• Candidates must be located in Central Time Zone or willing to work regular Central Time business hours.